Contact Us
For account help, billing questions, OpenVPN setup, abuse reports, security concerns, or legal requests, contact OX-VPN by email using the appropriate address below.
Customer support
Use this address for account access, VPN profile help, OpenVPN setup, subscription and billing questions, refund requests, and general customer assistance.
Abuse, security, and legal requests
Use this address to report spam, fraud, malware, attacks, copyright complaints, service misuse, security incidents, preservation requests, or valid legal notices.
Existing customers
Signed-in customers should use the Support Portal when possible. Tickets keep account context, replies, status changes, and closure approval in one place.
Company and trademark
OX-VPN is a trademark owned by OX Global Partners. OX Global Partners operates at oxglobalpartners.com. References to OpenVPN, Stripe, Google, and other third-party services belong to their respective owners and are used only to describe compatibility or integrations.
Important safety reminder
OX-VPN will never ask you by email for your password, full payment card number, private VPN keys, or complete identity documents unless a verified compliance process requires specific documentation. If a message looks suspicious, contact support before clicking links.
Faster abuse handling
For abuse reports, include the exact date, time, timezone, destination, source IP if available, screenshots or logs, and a short explanation of the issue. Complete reports are easier to investigate.